GUARANTEE RULES

Your prepaid deposit cannot be refunded, even if your new room rate is lower. The Deposit amount of will be charged at the time of reservation and is non-refundable and non-transferable.

MODIFY AND CANCEL INFORMATION

The time for cancelling without penalty has passed. If you cancel, the forfeiture amount will be 100 percent of all prepaid deposits.To modify and/or cancel reservations, please contact Revisn at 919-999-0160 or by email at reservations@revisn.com. Any modification to a reservation is subject to the property’s availability at the time the modification is requested and may change the rate and/or require payment of cancellation fees.

EARLY DEPARTURE

After arrival, a written early departure notice is required at least 30 days prior to the desired adjusted Departure Date. Please note that any change in your reservation may change the rate and/or require payment of cancellation fees.

NO SHOW OR OVERBOOKING

Residences are held until 6:00 a.m. the day following arrival. No shows will forfeit all prepaid deposits. In the event more guests arrive than can be accommodated due to Revisn overbooking or an unforeseen circumstance, and Revisn is unable to hold residences consistent with this residence hold policy, Revisn will attempt to accommodate guests at its expense, at a comparable location in the area for the overbooked night(s) and will pay for transportation to that location.

YOUR PRIVACY

If you believe this reservation was made in error, please contact us as soon as possible.Please note, you will be asked to provide a valid government or state-issued photo ID at check-in.This email may contain links to the websites that collect personally identifiable information about you. Revisn is not responsible or liable for the actions of such independent websites and encourages you to review the privacy statements and policies of such websites to understand how they collect, use and store such information.

SMOKING POLICY

All guest residences and public spaces are 100% non-smoking. Any violation of this policy will be assessed a $500.00 cleaning fee per occurrence. Second occurrences will be considered grounds for eviction and forfeiture of deposits.

RATE/RESERVATION VALIDITY

Please note that electronic reservation confirmations are provided to you solely for your convenience and that we retain official records of our reservation transactions, including details of dates of stay and room rates. In the event of discrepancies, alteration, modifications, or variations between this confirmation and our official records, our official records shall control. Tampering with this confirmation to alter the room rate, or any other reservation information is strictly prohibited and may have legal consequences.

LOSSES AND DAMAGES

Guests are required to keep the property secure and locked always and will be held responsible for all damage and loss to the property during their stay. Guests will be liable for any damage to the residence and its furnishings or fixtures or the common areas of the Property due to negligence, neglect or abuse by the Guest, any occupant or invitee (including any extra cleaning or repairs required in Revisn’s discretion. The Guest shall keep and maintain the residence and its furniture and fixtures in a clean and sanitary condition at all times, and upon termination of their stay, shall surrender the residence and its furniture and fixtures in as good a condition as when received, ordinary wear excepted. Guest agrees and consents to their credit card on file be charged for all repairs, cleaning, missing items and damages more than $15.00. Guest agrees that Revisn will not be responsible for missing or stolen property of any Guest.

MAXIMUM OCCUPANCY

Per the Fire Code, exceeding the Maximum Occupancy is not permitted under any circumstances. In the event you exceed the maximum allowed guest capacity you will have to seek alternate or additional accommodations.

PET POLICY

Revisn is a pet friendly community. Revisn welcomes either one cat or one dog up to 40 lbs. A signed Pet Agreement must be in place before checking in at the Residence.